AI & Automation

AI that works because your systems work.

Most AI projects underdeliver not because the technology fails, but because the underlying systems are not ready for it. Disconnected data, manual processes, and poorly configured ERPs produce unreliable outputs regardless of the AI layer on top.

We build AI on solid business foundations: Microsoft Dynamics 365, Business Central, Power Automate, and the rest of the platform, so the intelligence has something reliable to work with.

How AI actually fits

AI is not step one. It is built on top of a working system, and that system has to come first.

01

Understand the business

Map how work actually flows: who does what, where data lives, and where the manual steps accumulate.

02

Map the process

Before recommending any platform, we identify friction, duplication, and the gaps technology should fill.

03

Connect the systems

Integrate ERP, CRM, and data sources so information moves where it needs to, without manual effort.

04

Automate repetitive work

Remove manual approvals, re-entry, and handovers using Power Automate, Logic Apps, and custom integrations.

05

Apply AI where it creates value

Once the foundation is clean, Azure OpenAI and Microsoft Copilot work as intended, on reliable data.

AI is step five, not step one
06

Measure and improve

Power BI dashboards surface the right numbers. The system evolves as the business does.

Sales and CRM

AI Sales Assistant

Handles inbound enquiries, qualifies prospects, drafts replies, and keeps your CRM updated, without waiting for a human to pick up. Built on Dynamics 365 so every interaction feeds the right record.

Instant response to enquiries across email, web, and Teams
Lead qualification and scoring against your defined criteria
Automatic contact and opportunity creation in Dynamics 365
Your sales team focuses on closing, not chasing.
Inbound enquiry via Dynamics 365

Can you send me a quote for a 200-seat deployment?

AI qualifying lead...

Thanks for reaching out. I've pulled your account details. Can you confirm the go-live date you're working toward? I can have a tailored proposal ready within the hour.

Opportunity created in Dynamics 365
Sales team notified via Teams
Quote draft started automatically
Internal productivity

Operations Copilot

Gives staff an intelligent assistant that can pull information from Business Central, summarise documents, generate reports, and complete repetitive tasks on request, without leaving their existing tools.

Natural language queries across your business data and documents
Report and status summaries generated on demand
Document drafting from templates, records, and prior correspondence
Less time looking for information. More time doing the work.
Staff request via Business Central

Summarise this week's project status across all active jobs

Copilot response
On track4 projects
Approval pending1 job
Next milestone14 Jul: Site 3 handover
Budget variance−2.4% across portfolio
Document automation

Intelligent Document Processing

Extracts structured data from invoices, contracts, purchase orders, and emails automatically, matching records in Business Central and routing for approval without manual handling.

Invoice and PO extraction and three-way matching
Contract review and key data identification
Email triage and routing based on content and intent
Documents that arrive in your inbox leave as processed records.
Invoice
ACME-2408.pdf
AI extracts
Extracted data
SupplierACME Ltd
Amount£4,200.00
Due date15 Jul 2026
PO match✓ Confirmed
Routed to Business Central for approval
Microsoft ecosystem

Connected Business Automation

Connects your Dynamics 365, Business Central, SharePoint, Teams, and third-party systems into coordinated workflows so information flows where it needs to, without manual steps in between.

Cross-system triggers, approvals, and automated handovers
Real-time sync between ERP, CRM, and collaboration tools
Power BI dashboards drawing from every connected source
One version of the truth, across every system your team uses.
Power Automate
Dynamics 365
Business Central
Power BI
SharePoint
Azure OpenAI
Teams

See how the workflows run

These are real automation flows, the kind of connected processes we build on top of the Microsoft stack.

AI & Automation Solutions

We specialise in AI integrations and custom development solutions designed specifically for construction, real estate, and technology companies.

Build AI on solid foundations.

If your processes and data are not ready, AI will not fix them. Let's talk about where the real problems are, and what it takes to actually solve them.