Legal Policies & Terms
Our commitment to transparency, privacy, and compliance. Find all legal information and policies governing our services.
Privacy Policy
Last updated: 1st January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include:
- Contact information (name, email address, phone number)
- Business information (company name, industry, role)
- Communication preferences and enquiry details
- Usage data and analytics from our website and services
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your enquiries and provide customer support
- Monitor and analyse usage and trends to improve user experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:
- Service providers who assist us in operating our business
- Professional advisers such as lawyers and accountants
- Regulatory authorities when required by law
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, update, or delete your personal information. You may also object to certain processing activities. Contact us to exercise these rights.
Terms of Service
Last updated: 1st January 2025
1. Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access our services.
2. Description of Services
Arbieter provides AI consulting, development, and integration services. We help businesses identify, implement, and optimise AI solutions tailored to their specific needs.
3. User Responsibilities
- Provide accurate and complete information when using our services
- Comply with all applicable laws and regulations
- Respect intellectual property rights
- Not use our services for illegal or unauthorised purposes
4. Intellectual Property
All content, features, and functionality of our services are owned by Arbieter and are protected by copyright, trademark, and other intellectual property laws.
5. Limitation of Liability
To the maximum extent permitted by law, Arbieter shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
6. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any reason whatsoever, including breach of these Terms.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
GDPR Compliance
Last updated: 1st January 2025
Our Commitment
Arbieter is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). We ensure that your data is processed lawfully, fairly, and transparently.
Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to be informed: Clear information about how we use your data
- Right of access: Request copies of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request limitation of data processing
- Right to data portability: Request transfer of your data
- Right to object: Object to certain types of processing
Legal Basis for Processing
We process your personal data based on:
- Consent for marketing communications
- Contract performance for service delivery
- Legitimate interests for business operations
- Legal obligations for compliance requirements
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes.
Contact Our Data Protection Officer
If you have any questions about our GDPR compliance or wish to exercise your rights, please contact our Data Protection Officer at: dpo@arbieter.com
Questions About Our Legal Policies?
If you have any questions about these policies or need clarification on how we handle your data, please don't hesitate to contact us.